- How much does shipping cost?
- US subscription orders always ship FREE - other US orders ship FREE over $39 USD! For other orders, shipping cost is shown at checkout. Please note that certain products, including sweatshirts and other merch items, ship separately and may be excluded from free shipping offers.
- How do your first order offers work?
- We want everyone to try our goodies, so we usually offer a great deal on your first order when you join our community. If multiple offers are available, they will not stack, but you can use them for future orders. We know you'll love our goodies and will be back for more!
- How long will my order take to ship?
- Orders of most products ship within 2 business days. We will notify you via email once we ship your goodies - just enter your email at checkout. NOTE: shipping times vary for sweatshirts and other merch items by location - please contact us for time-sensitive or gift orders.
- Do you ship internationally?
- Yes, we do - shipping to Canada is FREE on orders over $75 USD and international shipping is FREE over $100 USD! For other orders, shipping cost is shown at checkout.
- Customers are responsible for duties and taxes, if any 💚
- Please note that products containing ashwagandha cannot be shipped to the United Kingdom, Japan or Brazil.
- How do returns work?
- Risk-free goodies! We want you to feel goodies about your purchase. In the rare case you don't love them, please contact us at hello@kolagoodies.com within 30 days of receipt to start a return. Please note: We don't offer returns for sweatshirts or other merch items so please check for size and other elements carefully!
- Do you do wholesale?
- We would love to work with awesome partners and businesses! Find more detail on our Wholesale page.
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I'm pregnant/I have a medical condition, are your products safe for me to use?
- Our goodies are generally good for everyone, however, if you are pregnant or have specific needs or medical concerns, we would advise consulting with your medical professional or herbalist first.
- Do discounts apply on subscriptions?
- Subscription orders get a standard 15% off and free shipping always, and are excluded from other discounts and offers.