Have questions?

How much do you charge for shipping in the US?
Your first order ships FREE, just subscribe at the bottom of the page! All orders over $40 ship FREE, else it's just $3.99.
Do you ship internationally?
Yes, we do - international shipping is FREE over $75!
Otherwise it's $9.99 to Canada and $14.99 everywhere else.
Customers are responsible for duties and taxes, if any. 💚
How long will my order take?
Orders placed before 2pm PST will be processed same day. All other orders will be processed on the next business day. We can't wait for you to get your goodies!
Can I modify my order once I've placed it?
You can modify your order within two hours of placing it! Contact us at hello@kolagoodies.com to change quantities, shipping address or products.
Oops, I put in the wrong address! Can I change it?
It happens! We can modify your order within two hours of placing it, email us at hello@kolagoodies.com.
If the order has already been processed, a restocking fee of $3.00 per order and reshipping fee of $5.00 (domestic) may apply. Additional charges may apply if we are not able to get the product returned to us.
My order says it got delivered, but it's not here yet!
Sometimes USPS tracking updated too early and the delivery arrives up to two days later! If the order still hasn't been delivered after two days, please contact your local post office and email us with their response at hello@kolagoodies.com. We'll see what we can do!
What's your return policy?
We want you to feel goodies about your purchase! We accept returns of unopened items within 30 days for full refund - email us at hello@kolagoodies.com and we'll help you out.
Can I resell your product?
We would love to work with awesome partners and businesses, email us at sales@kolagoodies.com
I'm pregnant/I have a medical condition, are your products safe for me to use?
Our goodies are generally good for everyone, however if you are pregnant or have specific needs or medical concerns, we would advise consulting with your medical professional or herbalist first.
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